Customer Service Representative at GUO Transport Company Limited

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GUO Transport Company Limited is a division of G. U. Okeke & Sons Ltd. A household name in the transportation industry and one of the largest provider of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.

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The company has become an icon in the transportation industry, providing safe, enjoyable and affordable travel to millions of passengers annually.

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Applications are invited from interested and qualified candidates to apply for the role of Customer Service Representative at GUO Transport Company Limited.

Customer Service Representative

Job Specifications:

  • Full Time
  • Required Qualifications: BA/BSC/HND
  • Location: Lagos | Nigeria.
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Job Description:

Responsibilities

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  • Process customer requests, parcel registration/collections and keep updated customer records
  • Provide accurate, valid and complete information to customers
  • Resolve customer complaints via phone calls and emails
  • Escalate all exceptions for resolution
  • Manage and track inbound and outbound items on a daily basis.

Qualifications and Requirements:

  • Candidates should possess a Bachelor’s Degree / HND / OND
  • 0 – 2 years relevant experience
  • Fluent in written and spoken English
  • Proficiency in Microsoft Office.
  • Applicants should reside in Festac/Amuwo and Iba.
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Locations: Festac, Amuwo Odofin, Iba, Alaba International, Ojo – Lagos

How to Apply

Interested and qualified candidates should send their CV in Word or PDF format to: [email protected] using the Job Title as the subject of the email.

Deadline: September 25, 2022

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Othuke Veno

About the Author: Othuke Veno

Metallurgical & Material Engineer, Content Creator, Federal University of Technology Akure. Join me on Twitter.

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