Dynamics 365: Customer Engagement for Sales Free Online Course

Dynamics 365: Customer Engagement for Sales Free Online Course
Please check your E-mail inbox or spam to confirm.

Learn how to increase customer loyalty and improve retention with customer relationship management in MS Dynamics 365.

SUMMARY
👨‍💼 Sponsor: CloudSwyft Global Systems, Inc.
📚 Field: Sales
🌐 Host: FutureLearn
🎓 Mode: Online
🎓 For more: Subscribe to Courses

Delve into customer relationship management in sales

During this three-week course, you’ll understand the importance of customer relationship management and how this can help create customer loyalty and improve retention.

JOIN US FOR MORE ON:
or

You’ll learn how to build a better relationship with your customers when it comes to sales, which in turn could lead to an increase in profits.

Employ effective sales strategies using Microsoft Dynamics 365

Using MS Dynamics 365 for sales, you’ll learn how this facilitates the building of relationships with your customers. You’ll also discover how it can assist in timely engagement for better communication during the whole sales process, from lead to fulfilment.

HEY THERE: Are you looking for a WhatsApp TV where you can find great memes, funny videos, and trending gists, even with several opportunities with cash prizes? Then look no further. LOP TV is here to bring to you this top-rated content. JOIN LOP TV now

SEE ALSO: Free Online Diploma Course in Building and Maintaining Customer Relationships

You’ll learn how to use MS Dynamics 365’s flexible framework for your organisation, understanding how to track, manage, and analyse specific parts of your sales cycle as well as your overall success.

Learn how to use MS Dynamics 365 for different scenarios

You’ll understand how the components are used to apply to various business scenarios as well as look at the entities or record types that are used to track sales from potential to close. With this knowledge, you can determine which aspects of MS Dynamics 365 for sales framework are appropriate for your organisation.

You’ll learn how to improve customer engagement, work with new and existing customers, which can lead to better communication, retention, and sales.

This course is part of the ExpertTrack ‘Business Applications with Microsoft Dynamics 365 and Power Platform for Sales Functional Consultants’, improving your skills in your role as Sales Functional Consultant.

What topics will you cover?

  • Sales Overview
  • Configuring Sales
  • Managing Customers
  • Working With Opportunities
  • Embedded Intelligence
  • Playbooks
  • Integrated Sales Tools
  • Order Processing and Managing Product Catalogues
  • Create and Manage Quotes
  • Create and Manage Orders and Invoices
  • Sales Analytics and Insights
  • Power BI and AI for Sales
SEE ALSO: Free Online Course Principles of Wealth Management

Who is the course for?

This course will enable sales managers, professionals, telesales workers and customer support staff to make the most of the features within Microsoft 365 and employ effective sales strategies. Get on your way to success and smashing sales targets through customer engagement.

Note: See other free online courses here.

MASSIVE OFFER: Get your business seen by 8,000 people for just N1,000. How? See here!

Free Meta Business Management Course


DISCLAIMER: Do not pay or release sensitive financial details to any organizer/recruiter unless futher verified from your end.
Easter Hunt Sale
Easter Sale
Silas Bamigbola

About the Author: Silas Bamigbola

Certified Computer Engineer & Author, 'Lost Boys'. I believe in the influence of right information. Join me on Twitter.

Got a question/Suggestion? Let's talk!

LATEST OPPORTUNITIES:

🕛 Jan 29, 2023
Flourish Africa 2023 N1 Billion Grant for Female Entrepreneurs (Winners receive up to N2M funding each)
in Grants & Fundings | for Entrepreneurs

🕛 Jan 29, 2023
SME Growth Lab Africa 2023 Digital Accelerator Program For African SME
in Trainings and Workshops | for Entrepreneurs

🕛 Jan 30, 2023
2023 ACU Commonwealth Summer School for Talented University Students
in Scholarships | for Post Graduates

🕛 Jan 30, 2023
Apply: CERN 2023 Summer Student Internship Program
in Internships / Graduate Trainee Progs. | for Post Graduates

🕛 Jan 30, 2023
Dufil Prima Foods 2023 Graduate Trainee Programme for Young Nigerians
in Internships / Graduate Trainee Progs. | for Graduates

🕛 Jan 30, 2023
Minority Africa Fellowship for African Journalists and Storytellers 2023
in Fellowships | for Journalists

🕛 Jan 30, 2023
The Farmgate Cafe National Poetry Award 2022/2023
in Awards & Prizes | for Writers & Poets

🕛 Jan 30, 2023
The Farmgate Café National Poetry Award 2023
in Awards & Prizes | for Writers & Poets

🕛 Jan 31, 2023
American University Human Rights Essay Award 2023(Fully-funded to Washington D.C. USA)
in Awards & Prizes | for Professionals

🕛 Jan 31, 2023
Apply: West Africa Civil Society Institute (WACSI) 2023 Next Generation Internship Program
in Internships / Graduate Trainee Progs. | for Africans

1 2 3 4 5 6 7 8 9 10 11 12