Career Opportunities at TSL Metroline Limited

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Website TSL Metroline Limited

Transport Services Limited (TSL) is a foremost indigenous logistics transportation company that provides customized transportation and logistics solutions.

TSL Metroline Limited is recruiting into the vacant positions. All Interested candidates are advised to go through available positions carefully and submit their applications appropriately before the deadline.

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All Available positions are listed below:

Ticketing Officer

Job Specifications:

  • Full Time
  • Required Qualifications: BA/BSC/HND
  • Location: Abia | Nigeria.
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Job Description:

  • Check and validate all passenger payments for tickets/luggage and issue boarding passes.
  • Ensure proper documentation and prompt treatment/handling of all customer tickets inquiries.
  • Handle collection and processing of payment for all customers. (i.e. passengers or cargo/courier service clients).
  • Ensure proper and up to date documentation of all customer payments and reconcile with the Finance team.
  • Ensure all customer cargo are properly tagged for safety and security purposes.
  • Handle boarding announcements and communication of other exceptions promptly to all passengers.
  • Ensure feedback is communicated to customers within agreed and set timelines.
  • Ensure high standard in all customer correspondences, engaging customers with the highest level of professionalism, ensuring error-free and well-informed interactions.
  • Liaise/follow up with the relevant units to ensure requests and complaints are treated within agreed timelines.
  • Demonstrate innovation and creativity in the execution of all duties.
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Qualifications and Requirements:

  • Minimum of a BSc / B.A certification.
  • 1- 3 years experience in any customer service-related role.
  • Experience in banking, e-commerce, transportation or logistics will be an added advantage.

Terminal / Station Officer

Job Specifications:

  • Full Time
  • Required Qualifications: BA/BSC/HND
  • Location: Abia, Lagos | Nigeria.
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Job Description:

  • Manage daily bus operations and personnel at bus stations and terminals in accordance with the TML’s fleet operating plan.
  • Oversee the facilities at bus stations to ensure proper maintenance.
  • Oversee the validation and invalidation of passenger tickets.
  • Ensure accurate headcount of bus passengers.
  • Oversee adherence to bus schedules.
  • Undertake regular safety inspections and mandatory safety checks, and participate in risk assessments.
  • Ensure that bus station procedures and emergency plans are adhered to at all times.
  • Ensure all relevant passenger information materials are current, available in good quality and posted within the bus station.
  • Respond to passenger complaints and enquiries.
  • Undertake any other duties consistent with the position, and as required by management.
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Qualifications and Requirements:

  • Minimum of a BSc / HND certification.
  • Minimum of 2 years working experience in the Transportation or Logistics industry.

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About the Author: Othuke Veno

Metallurgical & Material Engineer, Content Creator, Federal University of Technology Akure. Join me on Twitter.