Customer Care Agent at Mobile Sport Limited (MSport)

Website Msport

NGN 70,000 - 75,000.

Job Summary

We are looking to hire a Customer Care agent who can resolve all customer complaints, Enquiries, and request.

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 1 year
APPLY ALSO: Customer Care Executive at Willers Solutions

 Job Description/Requirements

  • Answer customer service calls/chats/emails in a timely, efficient, and knowledgeable manner.
  • Responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers.
  • Understand Customer Care and is capable of acquiring Feedback from the Customer’s Needs.
  • Assists the manager with the daily operation of the call center to include the development, analyses, and implementation of staffing, training, telemarketing, scheduling, and reward/recognition programs.
APPLY ALSO: Database Administrator at Animate Solution Services Limited

 Requirements:

  • Fluent in Hausa/Igbo Language(spoken and written).
  • Excellent English Language(spoken and written).
  • Understands how to work with MS Office, like Excel, Word, and Computer training Certificate will be an added advantage.
  • Effective communication skills are required (oral, written, computer).
  • Excellent customer service skills are necessary along with the ability to create and maintain effective relationships with internal and external customers.
  • The ability to multi-task and adapt to change is critical.
  • Familiar with Sports betting.
  • Good Grade from any recognized institution
  • Fresh graduate with Computer Science or relevant background will be considered

Month Salary Range: NGN 70,000 – 75,000.

CLICK HERE TO APPLY

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About the Author: Othuke Veno

Metallurgical & Material Engineer, Content Creator, Federal University of Technology Akure. Join me on Twitter.