Customer Care Officers at Role Play Careers

Website Role Play Careers

Role Play Careers a job placement, training and specialized recruitment and consulting firm in Lagos, Nigeria. We are passionate about connecting qualified individuals with the right organisations that provide them with opportunities to advance their careers and fulfil business objectives.

Applications are invited from interested and qualified candidates to apply for Customer Care Officers at Role Play Careers

Customer Care Officers and Tellers

Job Specifications:

  • Full Time
  • Required Qualifications: BA/BSC/HND
  • Location: Abuja, Lagos | Nigeria.
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Job Description:

We are recruiting bank Tellers and Customer Care Officers (CCOs) in Lagos and Abuja who will be responsible for assisting customers with processing transactions, such as deposits, withdrawals, payments, resolving complaints or account discrepancies, and answering questions.

Responsibilities

  • Providing excellent customer service on a consistent basis
  • Informing customers about bank products and services.
  • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
  • Keeping a clean, organized work area and a professional appearance.
  • Handling currency, transactions, and confidential information in a responsible manner.
  • Using software to track bank information and generate reports.
  • Following all bank financial and security regulations and procedures.
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Qualifications and Requirements:

  • First degree in any discipline from an accredited Federal, State or Private university – minimum of second class upper (i.e., 2:1).
  • Must have completed the mandatory National Youth Service Scheme (NYSC).
  • Must NOT be more than 27 years of age.
  • Excellent communication skills (written and spoken).
  • Smart, confident, attentive to details and a quick learner.
  • Computer Literate, proficient in the use of basic computer software/programs i.e., Microsoft Office (excel, PowerPoint, word etc.).
  • Customer service training or experience in a similar role will be an added advantage.

CLICK HERE TO APPLY

 

To apply for this job please visit roleplaycareers.com.

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About the Author: Othuke Veno

Metallurgical & Material Engineer, Content Creator, Federal University of Technology Akure. Join me on Twitter.