Customer Service Executive at Nathans Limited

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  • Full Time
  • Lagos | Nigeria
  • Undisclosed USD / YEAR
  • Salary: Undisclosed

Website Nathans Limited

Job Summary

Nathans Limited owners of the largest dry cleaning Chain in Africa is looking for Customer Service Executives for our Victoria Island branch. Are you a smart, good-looking and experienced individual who is ready to move yourself to another level? If you think you are deadline-oriented, attentive to detail, and most of all organized.

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  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 2 years
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Job Description

Responsibilities:

  • Handle customer complaints, and inquiries, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Identify and assess customers’ needs to achieve satisfaction
  • Collecting and inspecting customer items before registering them.
  • Collecting customer’s items and entering them into the system
  • Build sustainable relationships of trust through open and interactive communication
  • Take the extra mile to engage customers.
  • Reporting to the Manager and assisting in other duties as may be assigned by your superior.

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Othuke Veno

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Metallurgical & Material Engineer, Content Creator, Federal University of Technology Akure. Join me on Twitter.