Customer Service Intern at Jumia Nigeria

Website Jumia Nigeria

Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers

Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets.

Applications are invited from interested and qualified candidates to apply for Customer Service Intern at Jumia Nigeria

Customer Service Intern

Job Specifications:

  • Full Time
  • Required Qualifications: BA/BSC/HND
  • Location: Lagos | Nigeria.

Job Description:

We are looking to recruit a Customer Service Intern. This is a learning experience with the team of passionate, fun and energetic people who save the day for 150 million customers one call at a time.

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Qualifications and Requirements:

  • Minimum BSC degree in any field
  • 1-2 years experience in Customer Relationship Management will be a plus.
  • Ability to speak Hausa is a plus.
  • Computer skills including the ability to use spreadsheet and word-processing programs at a basic proficient level
  • Effective communication and interpersonal skills (both written and verbal)
  • Self-motivated and able to work independently and in team environments
  • Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
  • Ability to multi-task and manage several projects simultaneously
  • Exceptional customer service and follow up skills

To apply for this job please visit jobs.smartrecruiters.com.