Customer Service Officer at Refuge Mortgage Bank

Website Refuge Mortgage Bank

Refuge Home Savings and Loans Limited was incorporated in 1992 as a private limited liability company and licensed by the Central Bank of Nigeria to carry on Mortgage Banking activities.

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The bank commenced operations in 1993. In 2005, it was acquired by a new core investor who injected fresh capital into the bank. The bank is well capitalized beyond the mandatory level of the CBN.

Applications are invited from interested and qualified candidates to apply for Customer Service Officer at Refuge Mortgage Bank

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Job Specifications:

  • Full Time
  • Required Qualifications: OND – BA/BSC/HND
  • Location: Lagos | Nigeria.

Job Description:

  • Deliver qualitative services to customers.
  • Promote bank products and services.
  • Build customer relationships.
  • Maintain and manage existing accounts.
  • Capture new accounts.
  • Respond to customer inquiries and resolve.
  • Maintain customer database and update periodically.
  • Assist customers in depositing and withdrawing cash.
  • Refer complex issues to the management.
  • Ensure best practices in rendering services to customers