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Website SwiftVest Limited
Work with Sales Team Lead to:
- Evaluate credit worthiness by processing loan applications and documentation within specified limits.
- Interview applicants to determine financial eligibility and feasibility of granting loans
- Determine all applicable ratios and metrics and set up debt payment plans
- Communicate with clients either to request or to provide information
- Justify decisions (approvals/rejections) and report on them
- Complete loan contracts and counsel clients on policies and restrictions
- Maintain and update account records
- Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process
- Operate in compliance with laws and regulations and adhere to lending compliance guidelines
Customer Service/ Settlement and Dispute Resolution:
- Resolve all disputes from customers.
- Resolve all complaints from the field.
- Provide support to the customers.
- Gather complaints from customers and escalate
- Other responsibilities as assigned by the Team Lead
|APPLY ALSO: Job Openings at Smart Partners Consulting Limited|
- Proven working experience as a Loan Officer
- Solid understanding of direct/indirect lending practices
- Excellent communication and interpersonal skills
- Customer satisfaction orientation and sales competencies
- Ability to work in a goal-oriented environment
- HND/BSc. (Minimum of upper credit/second class upper)
DISCLAIMER: Do not pay or release sensitive financial details to any organizer/recruiter unless futher verified from your end.