- Perform all sales-related tasks at the showroom
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.) Greet and make guests feel welcomed.
- Prepare spreadsheet of customer contacts, update and follow up periodically.
- Answer customer questions and address complaints promptly and professionally.
- Answer all incoming calls and redirect them or keep messages.
- Prepare outgoing mail by drafting correspondence, securing parcels, etc.
- Monitor website, emails for requests, requests for orders.
- Monitor showroom inventory and place orders when necessary.
- Keep updated records and files.
- Monitor office expenses and costs.
- Schedule regular maintenance and cleaning of facilities
- Take up other duties as assigned (travel arrangements, schedules, etc.)
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- Proven experience as front desk representative, agent, or relevant position.
- Focused on assigned tasks and follow through to deliver expected objectives.
- Familiarity with office machines (e.g. Computer, product scanner, P.O.S, printer, etc.) Knowledge of office management and basic bookkeeping.
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational, multi-tasking abilities, and resourceful.
- Problem-solving skills.
- Customer service orientation
- Good Qualification in Marketing, Business Administration or related field.
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- Training on various aspects of the job to sharpen skills and competencies available on online and offsite platforms.
- Facilitate short-term training in overseas institutions.
- Competitive but comparable to industry standard.
- Incentives to drive better Productivity
- Health Insurance
To apply for this job please visit www.jobberman.com.
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