Job Opportunities at VAVA Projects

Website VAVA Projects

At Vava we understand what value added means to our numerous customers and that we have more than sufficient skills in providing. A fully registered furniture company in Nigeria to under-take the business of manufacturing and sales of furniture and interior decoration, our experience has created an edge for us in designing, building and construction of both furniture and interior decor.

We equally complement our effort by importing quality raw materials and accessories that add value to existing expertise on the job, we are specialised in Home, Office, hotels and School furniture. Our mission is to become the leading furniture merchant in Nigeria and sub-Sahara Africa through a competitive pricing and innovative productive that satisfy all our clientele.

Applications are invited from interested and qualified candidates to apply for Job Opportunities at VAVA Projects

Customer Care Officer

Job Specifications:

  • Full Time
  • Required Qualifications: BA/BSC/HND
  • Location: Lagos | Nigeria.
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Job Description:

  • We are looking for a Customer Care Officer that will be the liaison between our company and its current and potential customers.
  • The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets
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Qualifications and Requirements:

  • Candidates should possess a Bachelor’s Degree or HND
  • 2-3 Years Proven work experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

How to Apply

Interested and qualified candidate for “Job Opportunities at VAVA Projects” should forward their CV to: career@vavafurniture.com using the Position as the subject of the e-mail.

IT Officer

Job Specifications:

  • Full Time
  • Required Qualifications: BA/BSC/HND
  • Location: Lagos | Nigeria.
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Job Description:

  • We are looking for an IT Officer to design and implement functional and cost-efficient IT systems.
  • IT Officer responsibilities include prioritizing user requirements, overseeing system upgrades and researching new tools.
  • In this role, you should be highly analytical and able to understand business needs. Excellent communication skills and problem-solving abilities are essential. If you also have hands-on experience with technical projects, we’d like to meet you.
  • Your goal will be to leverage tech solutions to meet organizational needs.

Responsibilities

  • Communicate with stakeholders to understand their requirements
  • Develop and analyze functional specifications
  • Design efficient IT systems to meet business and technology needs
  • Coordinate developers to build and implement technology solutions
  • Integrate multiple systems and reconcile needs of different teams
  • Gather feedback from end users about system performance
  • Plan and oversee projects (e.g. upgrades, hardware/software installations)
  • Provide advice and technical training
  • Keep abreast of technology trends and developments
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Qualifications and Requirements:

  • BSc / BA in Computer Science, Engineering or a related field
  • 2-3 Years Proven work experience as an IT Analyst, IT Consultant or similar role
  • Experience in project management
  • Knowledge of databases, system security and troubleshooting
  • Understanding of business practices
  • Excellent communication skills
  • Analytical mindset
  • Problem-solving aptitude

How to Apply

Interested and qualified candidate for “Job Opportunities at VAVA Projects” should forward their CV to: career@vavafurniture.com using the Position as the subject of the e-mail.

Project Planning Officer

Job Specifications:

  • Full Time
  • Required Qualifications: BA/BSC/HND
  • Location: Lagos | Nigeria.
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Job Description:

  • We are looking for a Project planning officer to coordinate project activities, including simple tasks and larger plans
  • You will manage schedules, arrange assignments and communicate progress to all team members.

Responsibilities

  • Coordinate project management activities, resources, equipment and information
  • Break projects into doable actions and set timeframes
  • Liaise with clients to identify and define requirements, scope and objectives
  • Assign tasks to internal teams and assist with schedule management
  • Make sure that clients’ needs are met as projects evolve
  • Help prepare budgets
  • Analyze risks and opportunities
  • Oversee project procurement management
  • Monitor project progress and handle any issues that arise
  • Act as the point of contact and communicate project status to all participants
  • Work with the Project Manager to eliminate blockers
  • Use tools to monitor working hours, plans and expenditures
  • Issue all appropriate legal paperwork (e.g. contracts and terms of agreement)
  • Create and maintain comprehensive project documentation, plans and reports
  • Ensure standards and requirements are met through conducting quality assurance tests.
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 Qualifications and Requirements:

  • 2 – 3 Years Proven work experience as a Project Coordinator or similar role
  • Experience in project management, from conception to delivery
  • An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
  • Solid organizational skills, including multitasking and time-management
  • Strong client-facing and teamwork skills
  • Familiarity with risk management and quality assurance control
  • Strong working knowledge of Microsoft Project and Microsoft Planner
  • BSc in Business Administration or related field
  • PMP / PRINCE2 certification is a plus
  • Proficient in MS Project and Primavera.

How to Apply

Interested and qualified candidate for “Job Opportunities at VAVA Projects” should forward their CV to: career@vavafurniture.com using the Position as the subject of the e-mail.

To apply for this job email your details to career@vavafurniture.com

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About the Author: Othuke Veno

Metallurgical & Material Engineer, Content Creator, Federal University of Technology Akure. Join me on Twitter.