Job Vacancies at Qatar Airways

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Full Time
Kano, Rivers | Nigeria.
Posted 4 months ago
Applications have closed
Salary: Undisclosed
2 Positions

Website Qatar Airways

Qatar Airways – In a relatively short time, Qatar Airways has grown to more than 140 destinations worldwide, offering unmatched levels of service excellence that have helped excel the award-winning carrier to become best in the world.

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Our global network currently spans key business and leisure destinations across Europe, Middle East, Africa, Asia Pacific, North America and South America, with scheduled flights operating to and from our hub in Doha, capital of the State of Qatar.

Applications are invited from interested and qualified candidates to apply for Job Vacancies at Qatar Airways

Airport Services Duty Officer

Job Specifications:

Full Time
Required Qualifications: BA/BSC/HND
Location: Kano, Rivers | Nigeria.

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Job Description:

In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard.
You will achieve optimum customer satisfaction and on-time department of flights.
You will also have overall control of the shift as a direct representative of the Airport Services Manager.
You will also ensure punctuality and safety of all Qatar Airways operations.

Specific accountabilities include:

Ensuring that passenger and aircraft handling practices conform to the safety and security standards
Ensuring that all QR aircraft handling standards are met on a shift basis
Managing and controlling manpower on the shift, in order to optimize utilization and to maintain staff morale and discipline
Ensuring proper allocation of manpower and resources in the airport operations
Completing checks to ensure adequate standards are maintained
Resolving customer problems and complaints while on duty and working with all departments including Customer Relations to provide resolutions for complaint handling
Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure

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Qualifications and Requirements:

The successful candidate will have the following qualifications and skills:

Relevant experience in an airline or reputed Ground Handling Operations at supervisory level.
Strong background in Airport or GHA Operations
Good understanding of Conditions of Carriage, International Civil Aviation Safety and Security Procedures in accordance with ICAO and IATA.
Overall knowledge of airport functions within passenger and baggage handling, weight and balance and dangerous goods regulations.
Excellent customer focus and service delivery.
Right to live and work in the United States.

Click to Apply

Airport Services Agent

Job Specifications:

Full Time
Required Qualifications: SSCE
Location: Kano, Rivers | Nigeria.

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Job Description:

We are currently recruiting for Airport Services Agent in Port Harcourt, Nigeria
As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling.
You will ensure a quality service and adherence to safety policies and security standards.

Specific accountabilities include:

Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
Assisting the Duty Officer in handling company materials and records
Liaising with the Ground Handling Agent (GHA) for quick processing of hotel and transfer passengers
Ensuring passengers are assisted smoothly through airport facilities
Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained
Organizing check-in counters and coordinating documentation issues

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Qualifications and Requirements:

The successful candidate will have:

High School Qualification
Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
Excellent communication skills with fluency in English language.
High energy and a positive attitude are necessary to perform well in this very high pressured and demanding environment.
High level of computer literacy
Excellent customer focus and service delivery.
Good interpersonal skills and strong team orientation