Latest Recruitment at DHL

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  • Full Time
  • Lagos | Nigeria.
  • Applications have closed
  • Salary: Undisclosed

Website DHL

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 325,000 employees, we provide solutions for an almost infinite number of logistics needs.

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DHL is part of the world’s leading postal and logistics Group, Deutsche Post DHL Group and encompasses three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain. Mission & Vision We want to be “The Logistics Company for the World”, simplifying customers’ lives and contributing positively to the world.

Applications are invited from interested and qualified candidates to apply for Recruitment at DHL

AFR Operations Manager

Job Specifications:

  • Full Time
  • Required Qualifications: BA/BSC/HND
  • Location: Lagos | Nigeria.
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Job Description:

  • Currently we are looking for a OFR Operations Manager who will executes  General Ledger (GL) account management: Month end close processes; preparation of timely reports; preparation of monthly financial statements (Balance Sheet, Profit & Loss, VAT) reporting and other process. If yes, please read on.

Your Task

  • Manages and drives performance of a team of Operations Specialists
  • Processes, handles, distributes all required documents in the receiving area
  • Ensures customer requirements are met and takes corrective actions in case of deviations from customer requirements
  • Ensures documents are completed and updated in a timely and efficient manner and according to regulations and internal procedures
  • Acts as subject matter expert for OFR Operations questions
  • Interacts with Customer Service, Product, and Global Service Centers, if required
  • Extensive knowledge of OFR Operations
  • Fit for people management role (communication, motivation and interpersonal skills) Demonstrates strong communication capabilities Easily capable of making well informed decisions
  • Organizes, splits and plans day-to-day work of Import/ Export Operations Specialists
  • Supervises Transactional Operations in the receiving area (delivery arrangement, planning and follow-up of shipment in the receiving area)
  • Arranges delivery
  • Ensures handling of required Import documents according to regulations and internal procedures
  • Follows-up shipment status in the Import area, identifies incidents and ensures resolution of incidents
  • Supports Customer Service in the incident and exception management resolution
  • Creates, builds and maintains excellent relationships with key suppliers
  • Continuously monitors supplier performance and develops improvement plan when required
  • Identifies training needs and opportunities to develop a highly skilled functional department
  • Creates, builds and maintains relationships with other internal functions (e.g. Capacity
  • Management, OCC, Sales, Customer Service) and acts as subject matter expert for ad hoc operational questions with regards to accounts which are being serviced
  • Ensures that proper implementation of customer has been conducted before Operations is starting regular business service
  • Interacts with Customer Service, Product, and Global Service Centers, if required
  • Support in customer communications and  Shipment update
  • Ensure Operations KPI are met
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Qualifications and Requirements:

  • Minimum of a University Degree, Strong analytical skills and good communication skills
  • Relevant training in clearing, freight forwarding or logistics management
  • Long-term experience and proven track record in the customs segment
  • Fit for people management role
  • Attend  KPI meetings along with sales.
  • Ability to work under pressure
  • Strong problem-solving mentality
  • Extensive knowledge of OFR Import Operations
  • Good administration skills
  • Results driven and attention
  • Proficient decision making skills and commercial experience/capabilities
  • High degree of written, verbal and organizational skills
  • Diligent attention to details
  • Knowledge of the industry and stakeholders – shipping lines, CFS, transporters
  • Deep knowledge of OFR imports and exports operations.

We Offer

  • Unique international strong brand spirit of DHL
  • Employer who respect employees and help manage your time at and away at work to achieve work/life balance
  • Strong team with interaction with people from all over the world
  • Flexible working hours  with possibility of occasionally working from home upon agreement
  • Possible further career development
  • Competitive salary.

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About the Author: Othuke Veno

Metallurgical & Material Engineer, Content Creator, Federal University of Technology Akure. Join me on Twitter.