NPower: How to Fix NASIMS ID Error, Password Error, Wrong Birth Date on NASIMS Portal

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Quite a number of people have been encountering issues with errors as regard NASIMS ID Error, Password Error, Wrong Birth Date etc on the NASIMS Portal.


This simple guide will help you fix most of the errors and ensure you apply successfully. Please go through carefully and follow the prompts. If you have any other issues, you can drop a comment.

1) Password Reset:

For those having issues with password Error, the tips below will help you fix it

When you send a password reset link to your email and all you get is your password has been successfully reset without resetting it, go back to the NASIMS portal and resend the link again to get the password reset link to reset your password.

While sending the password reset link, you may get a response that something has gone wrong try again pop-up message. Do not stop, Click the send link button until you get a green success pop-up message. The same thing goes for you when resetting your password in your email inbox.

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2) NASIMS Record Update:

Some have lots of corrections to carry out while updating their NASIMS records. We have seen some Applicants using certificates in place of passport and National ID card which is wrong. But with the new NASIMS portal you can now edit and correct these mistakes.

If your date of birth was wrongly filled, make sure you correct it when validating your BVN. The correction will reflect on your data after a Successful BVN validation.

Make sure your documents size are not above 200kb before uploading if not you will get an error. Make sure that you re-upload your passport along with other documents required if not you will get an error.

If you get a pop-up message that your date of birth does not correspond with your BVN during validation, make sure that you fill the date of birth in your BVN record instead.

3) NASIMS Test ID:

For those having issues with NASIMS ID, see tips below:

Your NASIMS ID is the Npower registration number boldly written when you login to your NASIMS portal. It starts with NPWR/2020/*****. You need that ID and your NASIMS portal reset Password to write your test.

If you get an error while trying to access the test portal with your NASIMS ID and password correctly written, keep trying it might be a network Error.

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Note: If you know that you have done everything right but still getting errors, keep trying it might be a network issue.

As one of our users (Emmanuel Adogah) commented;

“You have to be persistent. I have been trying mine now for more than 2 weeks now, still giving me the same error message. Just keep on refreshing the page over and over again each time it shows you the error message. I completed mine as at the time of writing this comment.”

So keep trying, there are too many loads on the server and if you are persistent at it, you will eventually get a lead.

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1 Comment

  1. After i have successfully updating my datas,I tried to write the test ,I was told that my account has been locked,I should contact support which i have done but haven’t gotten any response from them, please help me

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