Customer Service Representative at Boacon Autos

Please check your E-mail inbox or spam to confirm.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

JOIN US FOR MORE ON:
or

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 3 years
APPLY ALSO: Administrative Accountant at Ambig Business Co-operative Multipurpose Society Ltd

Job Description

Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
APPLY ALSO: Graduate Jobs at HRLeverage Africa Limited

Qualification and Requirements:

  • Academic qualification of a Diploma, general education degree, or equivalent.
  • Experience working with customer support.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.

CLICK HERE TO APPLY

VALENTINE PROMO: Push your business to the face of over 8,000 people from as little as #800.

LOP Valentine Promo


DISCLAIMER: Do not pay or release sensitive financial details to any organizer/recruiter unless futher verified from your end.
Easter Hunt Sale
Easter Sale
Othuke Veno

About the Author: Othuke Veno

Metallurgical & Material Engineer, Content Creator, Federal University of Technology Akure. Join me on Twitter.

Got a question/Suggestion? Let's talk!

LATEST OPPORTUNITIES: