Customer Service Representative at Boacon Autos

Please check your E-mail inbox or spam to confirm.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

JOIN US FOR MORE ON:
or

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 3 years
APPLY ALSO: Administrative Accountant at Ambig Business Co-operative Multipurpose Society Ltd

Job Description

Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
APPLY ALSO:Β Graduate Jobs at HRLeverage Africa Limited

Qualification and Requirements:

  • Academic qualification of a Diploma, general education degree, or equivalent.
  • Experience working with customer support.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.

CLICK HERE TO APPLY

FREE ACCESS: How to run and manage Facebook, Instagram Ads: Meta Business Management

Free Meta Business Management Course


DISCLAIMER: Do not pay or release sensitive financial details to any organizer/recruiter unless futher verified from your end.
Easter Hunt Sale
Easter Sale
Othuke Veno

About the Author: Othuke Veno

Metallurgical & Material Engineer, Content Creator, Federal University of Technology Akure. Join me on Twitter.

Got a question/Suggestion? Let's talk!

LATEST OPPORTUNITIES:

πŸ•› Dec 15, 2022
University of Hohenheim Fully Funded DAAD-EPOS Scholarships 2022
in Masters Programs | for Post Graduates

πŸ•› Dec 15, 2022
VC4A 2023 TechBridge Acceleration Program for African Startups
in Grants & Fundings | for Startups

πŸ•› Dec 15, 2022
World Learning 2023 Global Undergraduate Exchange Program
in Scholarships | for Undergraduates

πŸ•› Dec 16, 2022
Clinton Global Initiative University Program 2023 for Exceptional Students and Young Leaders
in Trainings and Workshops | for Postgraduates

πŸ•› Dec 16, 2022
Minotaur Books/Mystery Writers of America First Crime Novel Competition 2022
in General Competitions | for Writers & Poets

πŸ•› Dec 16, 2022
UNDP Graduate Internship Programme 2022
in Internships / Graduate Trainee Progs. | for Graduates

πŸ•› Dec 17, 2022
UN Global Compact 2023 Young SDG Innovators Programme
in Professional Programs | for Professionals

πŸ•› Dec 17, 2022
University of Lincoln 2022 Africa Scholarship for African Students
in Post-Graduate Programs | for Post Graduates

πŸ•› Dec 18, 2022
University of California Berkeley 2023 African Legal Impact Scholarship for African Students
in Masters Programs | for Africans

πŸ•› Dec 22, 2022
Aurora Tech Award 2023: A $30,000 Prize for Women Founders
in Awards & Prizes | for Girls & Women

3 4 5 6 7 8 9 10 11 12 13 14