Latest Job at IBEDC – Ibadan Electricity Distribution Company Plc

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Ibadan Electricity Distribution Company (IBEDC) Plc – Headquartered in Ibadan is responsible for electricity distribution within the south western zone (Oyo, Ogun, Osun and kwara as well as some parts of Kogi, Ekiti and Niger states).

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We are an organization with a focus on delivering excellent service to the customers and providing customer satisfaction through reliable power distributions.

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Applications are invited from interested and qualified candidates to apply for the latest job at IBEDC – Ibadan Electricity Distribution Company Plc.

Team Lead, Field Operations

Job Specifications:

  • Full Time
  • Required Qualifications: BA/BSC/HND
  • Location: Lagos | Nigeria

Job Description:

  • This job role coordinates the operational activities of the Service Center to align with the corporate goals.

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Job Responsibility

  • Develops, builds and manages IBEDC’s Customer Accounts.
  • Identifies and set up new customers within the Service Center coverage area in line with IBEDC policies.
  • Identifies and implements business growth opportunities with new and existing customers.
  • Devises and implement strategies to manage relationship with customers.
  • Manage and escalate unresolved customer complaints relating to Meter reading, Billing, Payments and Service Irregularities.
  • Ensures the implementation of IBEDC’s customer services policies.
  • Monitor market trends and provides insights on customer needs and innovative ways for service delivery.
  • Handles the maintenance of Customers Account Information and performance analysis for Business Hub Manager’s analytics of retails collection.
  • Plan and track Cash Collection to ensure achievement of daily required run rate and other administrative duties.
  • Supports the HRBP to create a harmonious work environment, mentor staff and motivates all team members to perform efficiently.
  • Perform other sundry assignments as directed by the BHM.

Qualifications and Requirements:

  • A Bachelor’s Degree in any field.
  • A postgraduate professional certificate in relevant field. (Added advantage).
  • Membership of relevant professional bodies.
  • At least 5 years post qualification experience.


Deadline: Not Specified

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Othuke Veno

About the Author: Othuke Veno

Metallurgical & Material Engineer, Content Creator, Federal University of Technology Akure. Join me on Twitter.

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